Our Process – Simple Solutions
Message on WhatsApp

The task, start to finish

From first message to final account.

Each step closes with something in your hands. The status on your file moves only when the last one is done, and never without your say so.
The six steps

01

Tell us what you need

02

Scope and written quote

03

Authorisation and documents

04

The work on the ground

05

Proof, not assurances

06

Completion and handover

01

File opened

Tell us what you need

Send a message on WhatsApp, call, or fill in the contact form. Describe the situation in your own words. You do not need to know the name of the certificate or which department handles it. That part is our job.
If the task is outside what we do, we say so at this stage and point you in the right direction.

You receive

  • A response within one working day
  • An honest yes or no on whether we can help
  • A first assessment of what is involved

02

Quoted

Scope and written quote

We break the task into steps, identify the offices or people involved, and estimate a realistic timeline. Then we quote our fee separately from government charges and any third party professional fees, so you can see what is ours and what is not.
Nothing begins until you approve it in writing. If the scope changes later, we re-quote before continuing.

You receive

  • Written scope of work
  • Estimated government and third party costs
  • Our fee, itemised
  • Expected timeline

03

Authorised

Authorisation and documents

Most government and legal work requires formal authority to act for you. We tell you exactly which authorisation is needed, in what form, and how to get it executed and attested from where you live. We also list the documents required so you send them once, not four times.
Your documents are handled with care, tracked while in our possession, and returned or held as you instruct.

You receive

  • A checklist of documents needed
  • Guidance on authorisation and attestation
How authorisation works from abroad

04

In progress

The work on the ground

This is the part you are paying for. Site visits, office queues, follow up calls, meetings with builders, advocates, doctors, contractors and clerks. Repeat visits where a single one is not enough, which is often.
You are not asked to chase us. Updates are sent as things happen, and timed to arrive in your working hours rather than ours.

You receive

  • Acknowledgement of everything we receive
  • Notes on each visit and meeting
  • Updates by WhatsApp, phone or email
  • Immediate flag if something changes

05

Evidenced

Proof, not assurances

Every visit is documented. Photographs of the property or the work, video where it helps, receipts for anything paid on your behalf, and details of where we went and who we met. Where appropriate, visits can be recorded with location and time confirmation.
The point is simple. You should never have to take our word for whether something was done.

You receive

  • Photos and videos from site
  • Visit details, including date and location
  • Receipts for payments made on your behalf

06

Closed · Account settled

Completion and handover

When the task is finished you get a closing summary: what was done, what was obtained, what it cost and what remains outstanding, if anything. Original documents are couriered to you, handed to a person you nominate, or held securely here until your next visit.
For ongoing arrangements such as tenancy oversight or elder care, this becomes a regular report on the same cycle.

You receive

  • Closing summary of the task
  • Final account with receipts
  • All documents and certificates obtained
  • Anything still pending, in writing
Open your first task file

Timelines

What we control, and what we do not.

We commit to our own responsiveness. We do not promise government outcomes or dates, because those are not ours to give.

We commit to

  • A reply to your enquiry within one working day
  • A written scope and quote before any work begins
  • An update after every visit or meeting
  • Notification the same day if something goes wrong
  • A closing summary and account at the end

We cannot promise

  • Approval of any government application
  • The date a department will issue a document
  • The outcome of any legal matter
  • Third party conduct, including builders and tenants
  • Anything requiring a payment we will not make

On this last point, plainly. We work through the official process. We do not make or arrange unofficial payments to speed anything up, and we will tell you if that is the reason a matter is moving slowly.

Step one takes about two minutes

Describe the task. We open the file.

Tell us what you need done in Karnataka. You get a straight answer on whether we can help, what it involves and what it costs, before anything begins.
Contact us
WhatsApp
+91 78993 23483